Dated: June 1, 2013

CCMC takes the confidentiality of your personal information seriously.

The following Privacy Policy sets forth our information gathering and dissemination practices. By accessing or using this website and using the E-Statement service, you agree to the terms of this Privacy Policy and consent to the collection and use of information as discussed in this Privacy Policy.

Personal Information

We collect information you choose to provide such as your e-mail or postal address to provide you with the E-Statement service. We may collect non-personal information such as browser type or operating system to manage your E-Statement account and to improve the function of our website or the E-Statement services.


We may collect information you voluntarily share with us in submitting an application for services. We may gather other information through Internet Protocol (?IP?) addresses and the use of ?cookies,? which may be placed on your computer when you access the website to manage our website and E-Statement programs. We do not use these technologies to collect or store personal information except what is necessary to provide you with the service you wish to receive from us.


We use personal information to provide you with E Statements, to manage your account, and to offer and provide and offer other services we may make available in the future. We do not share your information with any other person or entity, with the exception of E-Statements, which may be shared with your Homeowners Association, CCMC, and their representatives. We will not otherwise share your information unless we have asked for and obtained your explicit consent. If you do not provide your consent, we will not share your information. We may temporarily provide personal information to companies that perform services for us, and if we do so we will require those companies to protect the information in the same manner as we do. These companies, if any, cannot use your personal information for any purpose other than to provide E Statements to you.

Your Rights and Choices

You have the right to have a copy of the personal information you provide, and to correct or update your personal information.
You may instruct us to remove you from our E-Statement programs to which you have subscribed to by contacting CCMC at the address or toll-free phone number listed below:

If you provide us consent to disclose information to share your personal information with other companies, such consent may be withdrawn by providing us with written notice to the address below or by calling the toll free number.

Important Information

Optimal Outsource, your Homeowners Association and CCMC are committed to obtain a fair resolution of any complaint or concern about privacy. Optimal Outsource complies with data protection laws and cooperates with data protection authorities if they believe a privacy problem has occurred. Optimal Outsource complies with data protection laws and cooperates with data requests.

How to Contact Us

To contact us with a question or concern please use the contact information below: